Privacy Policy
Last Updated: 2026-08-21
Privacy at a Glance
- What we collect: Account details, identity verification, and payment information.
- Why we collect: To manage your account, process payments, and prevent fraud.
- Who sees it: Only our internal team and essential partner service providers.
- How long we keep it: For the life of your account and as required by law.
- Deletion: You can request data deletion via our support channels.
Introduction and Scope
This Privacy Policy describes how sbet77 collects, uses, and protects the personal information of our users in the Philippines. By registering an account and using our services, you agree to the practices described in this document.
This policy applies exclusively to the services provided on this website. It does not apply to third-party websites, external links, or services that you may visit after leaving our platform. We encourage you to review the privacy policies of any external sites you visit.
Personal Information We Collect
We collect information necessary to provide a secure and regulated gaming environment. This data is grouped as follows:
Account & Identity
Information provided during registration, such as your name, date of birth, and contact details, used to establish your account.
Verification Documents
Identification papers requested during the KYC process to verify your age and residency in the Philippines.
Payment Data
Details required to process deposits and withdrawals, handled securely via our partner payment providers.
Gaming & Transaction Activity
Records of your wagers, wins, losses, and financial transactions to ensure fair play and account accuracy.
Technical Data
IP addresses, browser type, device identifiers, and operating system data to optimize performance and security.
Support Records
Communications sent to our customer service team to resolve your inquiries and improve our service.
How We Collect Data
We obtain information through three primary channels:
- Directly from You: When you register, update your profile, upload verification documents, or contact support.
- Automatically: Through cookies and similar technologies while you navigate our site and use the app.
- Partner Service Providers: From trusted third-party providers who assist with identity verification and payment processing.
Why We Use Data
Your data is processed for the following specific purposes:
- Account Management: Creating and maintaining your user profile.
- Financial Processing: Executing deposits and withdrawals of PHP funds.
- Compliance: Verifying your identity and age to ensure you meet legal gaming requirements.
- Security: Detecting and preventing fraud, money laundering, and the creation of multiple accounts.
- Personalization: Tailoring the content and offers displayed on the platform.
- Legal Obligations: Complying with applicable gambling laws and regulations in the Philippines.
- Marketing: Sending promotional updates, but only if you have provided explicit consent.
When We Share Data
We do not sell your personal data to third parties. We only share information when necessary:
- Service Providers: With technical, payment, and verification partners who provide essential infrastructure for our platform.
- Legal Authorities: When required by law or to respond to valid legal requests from regulatory bodies.
- Security Partners: With entities helping us protect the platform from cyber-attacks and fraudulent activity.
How We Protect Data
We implement robust technical and organizational measures to protect your information:
- Encryption: Using industry-standard encryption for data in transit and at rest.
- Access Control: Restricting internal access to personal data to only those employees who require it for their roles.
- Payment Isolation: Ensuring sensitive payment data is handled by secure, external processors.
- Continuous Monitoring: Implementing active monitoring to detect and prevent unauthorized access.
Cookies and Tracking
We use cookies to enhance your user experience and analyze site traffic. For detailed information on how we use cookies and how you can manage your preferences, please visit our Cookie Policy.
Your Rights
Depending on your situation, you have the following rights regarding your personal data:
- Access & Correction: Request a copy of your data or correct inaccurate information.
- Deletion & Portability: Request the removal of your data or its transfer to another service.
- Objection & Consent: Withdraw consent for marketing or object to certain types of processing.
To exercise these rights, please contact our support team via the channels available on our Support page.
Note: Even after account closure, we are legally required to retain certain records for a specific period to comply with anti-money laundering (AML) and gambling regulations.
How Long We Retain Data
We retain your personal information for as long as your account remains active. Once an account is closed, we will only keep the data necessary to fulfill legal obligations and resolve disputes, within the timeframe required by applicable law in the Philippines.
Age Limits
Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, the account will be permanently closed and all associated funds will be handled according to our terms.
Parents or guardians who believe a minor has created an account on sbet77 should report this immediately through our Support page.
Cross-Border Transfers
Some of our service providers operate outside the Philippines. When data is transferred across borders, we ensure that appropriate safeguards are in place to protect your information and maintain a level of protection consistent with our privacy standards.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates will be published on this page. We recommend checking the "Last Updated" date at the top of this page periodically to stay informed.
Contact Us
If you have any questions, concerns, or requests regarding your privacy and personal data, please reach out to us through the official communication channels listed on our Support page.